Service Management : operations, strategy, and information technology
Service management
Service management [ada CD]operations, strategy, and information technologyJames A. Fitzsimmons, Mona J. Fitzsimmons
Service managementoperations, strategy, and information technologyJames A. Fitzsimmons, Mona J. Fitzsimmons
Service managementJames A. Fitzsimmons and Mona J. Fitzsimmons
Service management [ada cd]James A. Fitzsimmons and Mona J. Fitzsimmons
Service management operations, strategy, and information teachnology.