McDonald, m. The eProcess edge creating customer value and business wealth in the internet era. The Dryden Press.
Chicago Style (17th ed.) CitationMcDonald, mark. The EProcess Edge Creating Customer Value and Business Wealth in the Internet Era. The Dryden Press.
MLA (8th ed.) CitationMcDonald, mark. The EProcess Edge Creating Customer Value and Business Wealth in the Internet Era. The Dryden Press.
Warning: These citations may not always be 100% accurate.