Service Leadership : The Quest for Competitive Advantage

Service Leadership : The Quest for Competitive Advantage

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Main Author: Svafa Gronfeldt
Format: TEXT
Published: Sage Publications
Subjects:
About this title: Providing a solid focus on strategy throughout the text, this book introduces and operationalizes a new concept - service leadership. The authors provide discussions of methods associated with the identification and tracking of customer n
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id amikomlib-3461
record_format oai_dc
spelling amikomlib-34612016-08-08 00:00:00Resource Centre UNIVERSITAS AMIKOM YOGYAKARTAService Leadership : The Quest for Competitive AdvantageSvafa GronfeldtAbout this title: Providing a solid focus on strategy throughout the text, this book introduces and operationalizes a new concept - service leadership. The authors provide discussions of methods associated with the identification and tracking of customer nSage PublicationsTEXT
institution Universitas Amikom Yogyakarta
collection Perpustakaan Yogyakarta
topic About this title: Providing a solid focus on strategy throughout the text, this book introduces and operationalizes a new concept - service leadership. The authors provide discussions of methods associated with the identification and tracking of customer n
spellingShingle About this title: Providing a solid focus on strategy throughout the text, this book introduces and operationalizes a new concept - service leadership. The authors provide discussions of methods associated with the identification and tracking of customer n
Svafa Gronfeldt
Service Leadership : The Quest for Competitive Advantage
description
format TEXT
author Svafa Gronfeldt
author_facet Svafa Gronfeldt
author_sort Svafa Gronfeldt
title Service Leadership : The Quest for Competitive Advantage
title_short Service Leadership : The Quest for Competitive Advantage
title_full Service Leadership : The Quest for Competitive Advantage
title_fullStr Service Leadership : The Quest for Competitive Advantage
title_full_unstemmed Service Leadership : The Quest for Competitive Advantage
title_sort service leadership : the quest for competitive advantage
publisher Sage Publications
publishDate
_version_ 1742475838918492160

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