APA (7th ed.) Citation

Robert-phelps, G. Customer Relationship Management: How to Turn a Good Business into a Great One! Viva Books.

Chicago Style (17th ed.) Citation

Robert-phelps, Graham. Customer Relationship Management: How to Turn a Good Business into a Great One! Viva Books.

MLA (8th ed.) Citation

Robert-phelps, Graham. Customer Relationship Management: How to Turn a Good Business into a Great One! Viva Books.

Warning: These citations may not always be 100% accurate.