Burns, A. Menulis Manual Manajemen Mutu. Pustaka Binaman Pressindo.
Chicago Style (17th ed.) CitationBurns, Andrew. Menulis Manual Manajemen Mutu. Pustaka Binaman Pressindo.
MLA (8th ed.) CitationBurns, Andrew. Menulis Manual Manajemen Mutu. Pustaka Binaman Pressindo.
Warning: These citations may not always be 100% accurate.