APA (7th ed.) Citation

Zeithaml, V. A. (2003). Services Marketing: Integrating Customer Focus Across The Firm. Irwin.

Chicago Style (17th ed.) Citation

Zeithaml, Valarie A. Services Marketing: Integrating Customer Focus Across The Firm. Irwin, 2003.

MLA (8th ed.) Citation

Zeithaml, Valarie A. Services Marketing: Integrating Customer Focus Across The Firm. Irwin, 2003.

Warning: These citations may not always be 100% accurate.