The Ultimate CRM Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
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The Dryden Press
2003
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amikomlib-9780071409353 2016-08-08 00:00:00Resource Centre UNIVERSITAS AMIKOM YOGYAKARTAThe Ultimate CRM Handbook Strategies and Concepts for Building Enduring Customer Loyalty and ProfitabilityJohn G. FreelandThe Dryden Press2003TEXT658.812 |
institution |
Universitas Amikom Yogyakarta |
collection |
Perpustakaan Yogyakarta |
description |
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format |
TEXT |
author |
John G. Freeland |
spellingShingle |
John G. Freeland The Ultimate CRM Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Profitability |
author_facet |
John G. Freeland |
author_sort |
John G. Freeland |
title |
The Ultimate CRM Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Profitability |
title_short |
The Ultimate CRM Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Profitability |
title_full |
The Ultimate CRM Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Profitability |
title_fullStr |
The Ultimate CRM Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Profitability |
title_full_unstemmed |
The Ultimate CRM Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Profitability |
title_sort |
ultimate crm handbook strategies and concepts for building enduring customer loyalty and profitability |
publisher |
The Dryden Press |
publishDate |
2003 |
callnumber-raw |
658.812 |
callnumber-search |
658.812 |
_version_ |
1742477214424760320 |