APA (7th ed.) Citation

Kincaid, J. W. (2003). Customer Relationship Management Getting It right. Prenhallindo.

Chicago Style (17th ed.) Citation

Kincaid, Judith W. Customer Relationship Management Getting It Right. Prenhallindo, 2003.

MLA (8th ed.) Citation

Kincaid, Judith W. Customer Relationship Management Getting It Right. Prenhallindo, 2003.

Warning: These citations may not always be 100% accurate.