Customer Service Nightmares: 100 Tales of the Worst Expreriences Possible, and How They Could Have Been Fixed
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| Format: | TEXT |
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Viva Books
2004
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amikomlib-9788176496124 |
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amikomlib-9788176496124 2016-08-08 00:00:00Resource Centre UNIVERSITAS AMIKOM YOGYAKARTACustomer Service Nightmares: 100 Tales of the Worst Expreriences Possible, and How They Could Have Been FixedNancy FriedmanViva Books2004TEXT658.812 |
| institution |
Universitas Amikom Yogyakarta |
| collection |
Perpustakaan Yogyakarta |
| description |
|
| format |
TEXT |
| author |
Nancy Friedman |
| spellingShingle |
Nancy Friedman Customer Service Nightmares: 100 Tales of the Worst Expreriences Possible, and How They Could Have Been Fixed |
| author_facet |
Nancy Friedman |
| author_sort |
Nancy Friedman |
| title |
Customer Service Nightmares: 100 Tales of the Worst Expreriences Possible, and How They Could Have Been Fixed |
| title_short |
Customer Service Nightmares: 100 Tales of the Worst Expreriences Possible, and How They Could Have Been Fixed |
| title_full |
Customer Service Nightmares: 100 Tales of the Worst Expreriences Possible, and How They Could Have Been Fixed |
| title_fullStr |
Customer Service Nightmares: 100 Tales of the Worst Expreriences Possible, and How They Could Have Been Fixed |
| title_full_unstemmed |
Customer Service Nightmares: 100 Tales of the Worst Expreriences Possible, and How They Could Have Been Fixed |
| title_sort |
customer service nightmares: 100 tales of the worst expreriences possible, and how they could have been fixed |
| publisher |
Viva Books |
| publishDate |
2004 |
| callnumber-raw |
658.812 |
| callnumber-search |
658.812 |
| _version_ |
1742477606045876224 |