APA (7th ed.) Citation

Barnes, J. G. (2003). Secrets of Customer Relationship Management Rahasia Manajemen Hubungan pelanggan. andi offset.

Chicago Style (17th ed.) Citation

Barnes, James G. Secrets of Customer Relationship Management Rahasia Manajemen Hubungan Pelanggan. andi offset, 2003.

MLA (8th ed.) Citation

Barnes, James G. Secrets of Customer Relationship Management Rahasia Manajemen Hubungan Pelanggan. andi offset, 2003.

Warning: These citations may not always be 100% accurate.