Gaspersz, V. (2003). ISO 9001: 2000 and Continual Quality Improvement: ISO 9001:2000 Interpretation Documentation Improvement Self Internal Audit. Gramedia.
Chicago Style (17th ed.) CitationGaspersz, Vincent. ISO 9001: 2000 and Continual Quality Improvement: ISO 9001:2000 Interpretation Documentation Improvement Self Internal Audit. Gramedia, 2003.
MLA (8th ed.) CitationGaspersz, Vincent. ISO 9001: 2000 and Continual Quality Improvement: ISO 9001:2000 Interpretation Documentation Improvement Self Internal Audit. Gramedia, 2003.
Warning: These citations may not always be 100% accurate.