APA (7th ed.) Citation

Tjiptono, F. (2000). Manajemen Jasa. andi offset.

Chicago Style (17th ed.) Citation

Tjiptono, Fandy. Manajemen Jasa. andi offset, 2000.

MLA (8th ed.) Citation

Tjiptono, Fandy. Manajemen Jasa. andi offset, 2000.

Warning: These citations may not always be 100% accurate.