TJIPTONO, F. Prinsip-prinsip total quality service [TQS]. Andi.
Chicago Style (17th ed.) CitationTJIPTONO, FANDY. Prinsip-prinsip Total Quality Service [TQS]. Andi.
MLA (8th ed.) CitationTJIPTONO, FANDY. Prinsip-prinsip Total Quality Service [TQS]. Andi.
Warning: These citations may not always be 100% accurate.