Service Operation

Service Operation

Saved in:

Bibliographic Details
Main Author:	Desy Handayani
Published:	Erlangga 2009
Subjects:	Manajemen Pemasaran
Online Access:	ISBN:978-979-075-155-2
Tags:	Add Tag No Tags, Be the first to tag this record!

PINJAM

Similar Items

The Power of Service
by: Hendrik Ronald
Published: (2014)

Wow Service is Care
by: Hermawan Kartajaya
Published: (2016)

Hermawan Kartajaya on service
by: Hermawan Kartajaya
Published: (2007)

Sales Operation
Published: (2010)

Brand Operation
Published: (2010)

Services marketing: an asia pacific perspective
by: Services...
Published: (2001)

Service Quality dan Satisfaction Edisi 4
by: Fandy Tjiptono,Ph.D, et al.
Published: (2016)

Financial services marketing: membidik konsumen perbankan Indonesia
by: Lizar Alfansi
Published: (2010)

Delivering quality service: balancing customer perceptions and expectations
by: Valarie A. Zeithaml, et al.
Published: (1990)

Matching supply with demand: An introduction to operations management
by: Cachon, Gerard, et al.
Published: (2013)

Quality Customer Service: Cara Jitu Memikat Hati Pelanggan
by: MARTIN, William
Published: ()

Customer service
by: Sunarto
Published: (2006)

The Customer service planner
by: Christopher, Martin
Published: (1993)

Customer service: skills for success
by: Robert W. Lucas
Published: (2008)

Service, quality dan satisfaction
by: Fandy Ciptono, et al.
Published: (2016)

Services marketing : people, technology, strategy
by: Christopher Lovelock, et al.
Published: (2011)

How To Improve Your Customer Service = Kiat Meningkatkan Pelayanan Bagi Pelanggan/ Steve Macaulay; Alih Bahasa, Yoshua I Sambodo
by: Macaulay, Steve
Published: (1996)

Customer service cara efektif memuaskan pelanggan
by: Oka A. Yoeti
Published: (1999)

Award-Winning customer service : 101 ways to guarantee great performance
by: Evenson,Renee
Published: (2007)

How To Be A Profesional Customer Service
by: Budi Haryono
Published: (2018)

Service management: operations, strategy, and information technology
by: James A. Fitzsimmons
Published: (2004)

Service management: operations, strategy, and information technology
by: James A. Fitzsimmons, et al.
Published: (2004)

Services marketing: integrating customer focus across the film
by: Valarie A. Zeithaml, et al.
Published: (2006)

Service marketing : integrating cutomer focus across the firm
by: Zeithami, Valarie A., et al.
Published: ()

Quality customer service : cara jitu memikat hati pelanggan
by: William B. Martin
Published: (2005)

Customer service : building successful skills for the twenty-first century
by: Robert W. Lucas
Published: (2005)

Customer Service: Building Successful skills for the twenty-first century
by: Robert W. Lucas
Published: (2005)

Relationship marketing : bringung quality, customer service, and marketing together
by: Cristopher, Martin, et al.
Published: (1994)

Marketing profesional services : memasarkan jasa profesional
by: Forsyth, Patrick
Published: (1997)

Successful Service operations management 2e
by: Successful...
Published: (2006)

Successful Service operations management 2e
by: Successful...
Published: (2006)

Service marketing: esensi dan aplikasi
by: Fandy Ciptono
Published: (2009)

The essence of services marketing pemasaran jasa
by: Payne, Adrian
Published: (2000)

Operations Management: Design, Planning, and Control for Manufacturing and Services
by: Dilworth, James B.
Published: (1992)

Pengaruh relationship marketing dan service quality terhadap loyalitas nasabah Bank Syariah Mandiri KCP Kaliurang
by: Septi Laksanawati
Published: (2016)

Strategi Produk Dalam Pemasaran Stewart H. Rewoldt, J.d. Scott Dan M.r. Warshaw; Diterjemahkan Oleh A.hasymi Ali
by: REWOLDT, Stewart H., et al.
Published: (1988)

Marketing : Concepts and Strategies
by: Pride, William M.
Published: (1989)

The Pratice of Marketing
by: Runyon, Kenneth E.
Published: ()

Pengaruh customer relationship marketing, service quality, dan promotion terhadap customer satisfaction (studi bank syariah mandiri KCP Kaliurang)
by: Firda Rosyita
Published: (2017)

Service Operations Management
by: SCHMENNER, Roger W
Published: (1995)