APA (7th ed.) Citation

Kasmir. (2017). Customer Service Excellent. Rajagrafindo Persada.

Chicago Style (17th ed.) Citation

Kasmir. Customer Service Excellent. Rajagrafindo Persada, 2017.

MLA (8th ed.) Citation

Kasmir. Customer Service Excellent. Rajagrafindo Persada, 2017.

Warning: These citations may not always be 100% accurate.