APA (7th ed.) Citation

Kasmir, S. (2006). Etika Customer Service. PT. RajaGrafindo Persada.

Chicago Style (17th ed.) Citation

Kasmir, S.E. Etika Customer Service. PT. RajaGrafindo Persada, 2006.

MLA (8th ed.) Citation

Kasmir, S.E. Etika Customer Service. PT. RajaGrafindo Persada, 2006.

Warning: These citations may not always be 100% accurate.