Manajemen Pelayanan Prima: Mencegah Pembelotan dan Membangun Customer Loyality

--23 cm-xiii-242 hal

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Bibliographic Details
Main Author: Nina Rahmayanty
Language:Indonesian
Published: Graha Ilmu 2013
Subjects:
Online Access:http://opac.slemankab.go.id//index.php?p=show_detail&id=681080
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