Dyfyniad APA

Payne, A. (2000). The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi.

Dyfyniad Arddull Chicago

Payne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.

Dyfyniad MLA

Payne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.

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