Cita APA (7a ed.)

Payne, A. (2000). The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi.

Cita Chicago Style (17a ed.)

Payne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.

Cita MLA (8a ed.)

Payne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.

Precaución: Estas citas no son 100% exactas.