Payne, A. (2000). The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi.
Chicago Style aipamenaPayne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.
MLA aipamenaPayne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.