Payne, A. (2000). The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi.
Style de citation Chicago (17e éd.)Payne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.
Style de citation MLA (8e éd.)Payne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.
Attention : ces citations peuvent ne pas être correctes à 100%.