Lua APA (7ú heag.)

Payne, A. (2000). The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi.

Lua i Stíl Chicago (17ú heag.)

Payne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.

Lua MLA (8ú heag.)

Payne, Adrian. The Essence of Services Marketing Pemasaran Jasa/ Adrian Payne. Yogyakarta: andi, 2000.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.