APA引文

Tjiptono, F. (2009). Prinsip-prinsip Total Quality Service/ Fandy Tjiptono. Yogyakarta: Andi.

Chicago Style (17th ed.) Citation

Tjiptono, Fandy. Prinsip-prinsip Total Quality Service/ Fandy Tjiptono. Yogyakarta: Andi, 2009.

MLA引文

Tjiptono, Fandy. Prinsip-prinsip Total Quality Service/ Fandy Tjiptono. Yogyakarta: Andi, 2009.

警告：這些引文格式不一定是100％准確.