Gaspers, V. (2002). Total Quality Management: Vincent Gaspersz. Jakarta: Gramedia.
Chicago Style (17th ed.) CitationGaspers, Vincent. Total Quality Management: Vincent Gaspersz. Jakarta: Gramedia, 2002.
MLA (8th ed.) CitationGaspers, Vincent. Total Quality Management: Vincent Gaspersz. Jakarta: Gramedia, 2002.
Warning: These citations may not always be 100% accurate.