Bhote, K. R. (1996). BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY: THE KEY TO GREATOR PROFITABILITY. AMA.
Chicago Style (17th ed.) CitationBhote, Keki R. BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY: THE KEY TO GREATOR PROFITABILITY. AMA, 1996.
MLA (8th ed.) CitationBhote, Keki R. BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY: THE KEY TO GREATOR PROFITABILITY. AMA, 1996.
Warning: These citations may not always be 100% accurate.