BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITY

BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITY

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Bibliographic Details
Main Author: Keki R. Bhote.
Format: TEXT
Published: AMA 1996
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id lpplib-10171
record_format oai_dc
spelling lpplib-101712016-08-08 00:00:00Perpustakaan LPP YogyakartaBEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITYKeki R. Bhote.AMA1996TEXTx, 148 p; 21 cm;658.812 Bho b
institution Politeknik LPP Yogyakarta
collection Perpustakaan Yogyakarta
description
format TEXT
author Keki R. Bhote.
spellingShingle Keki R. Bhote.
BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITY
author_facet Keki R. Bhote.
author_sort Keki R. Bhote.
title BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITY
title_short BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITY
title_full BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITY
title_fullStr BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITY
title_full_unstemmed BEYOND CUSTOMER SATISFACTION TO CUSTOMER LOYALTY : THE KEY TO GREATOR PROFITABILITY
title_sort beyond customer satisfaction to customer loyalty : the key to greator profitability
physical x, 148 p; 21 cm;
publisher AMA
publishDate 1996
callnumber-raw 658.812 Bho b
callnumber-search 658.812 Bho b
_version_ 1742520319730515968

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