ENGLISH, C. E. B. A. M. J. (1994). BENCHMARKING FOR BEST PRACTICES: WINNING THROUGH INNOVATIVE ADAPTATION. McGraw-Hill.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रENGLISH, CHRISTOPHER E. BOGAN AND MICHAEL J. BENCHMARKING FOR BEST PRACTICES: WINNING THROUGH INNOVATIVE ADAPTATION. McGraw-Hill, 1994.
एमएलए (8वां संस्करण) प्रशस्ति पत्रENGLISH, CHRISTOPHER E. BOGAN AND MICHAEL J. BENCHMARKING FOR BEST PRACTICES: WINNING THROUGH INNOVATIVE ADAPTATION. McGraw-Hill, 1994.
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