ROWLAND, J. P. A. P. (1997). THE ESSENCE OF BUSINESS PROCESS RE-ENGINEERING. Andi.
Chicago Style (17th ed.) CitationROWLAND, JOE PEPPARD AND PHILIP. THE ESSENCE OF BUSINESS PROCESS RE-ENGINEERING. Andi, 1997.
MLA (8th ed.) CitationROWLAND, JOE PEPPARD AND PHILIP. THE ESSENCE OF BUSINESS PROCESS RE-ENGINEERING. Andi, 1997.
Warning: These citations may not always be 100% accurate.