APA (7th ed.) Citation

Glynn, W. J. (1996). UNDERSTANDING SERVICES MANAGEMENT: INTEGRATING MARKETING, ORGANIZATIONAL BEHAVIOR, OPERATIONS AND. John Wiley & Sons.

Chicago Style (17th ed.) Citation

Glynn, William J. UNDERSTANDING SERVICES MANAGEMENT: INTEGRATING MARKETING, ORGANIZATIONAL BEHAVIOR, OPERATIONS AND. John Wiley & Sons, 1996.

MLA (8th ed.) Citation

Glynn, William J. UNDERSTANDING SERVICES MANAGEMENT: INTEGRATING MARKETING, ORGANIZATIONAL BEHAVIOR, OPERATIONS AND. John Wiley & Sons, 1996.

Warning: These citations may not always be 100% accurate.