Peter Franz, M. K. (2012). Value-Driven Business Process Management. McGraw-Hill.
Chicago Style (17th ed.) CitationPeter Franz, Mathias Kirchmer. Value-Driven Business Process Management. McGraw-Hill, 2012.
MLA (8th ed.) CitationPeter Franz, Mathias Kirchmer. Value-Driven Business Process Management. McGraw-Hill, 2012.
Warning: These citations may not always be 100% accurate.