Levitt, S. (1994). QUALITY IS JUST THE BEGINNING: MANAGING FOR TOTAL RESPONSIVENESS. McGraw-Hill.
Chicago Style (17th ed.) CitationLevitt, Steve. QUALITY IS JUST THE BEGINNING: MANAGING FOR TOTAL RESPONSIVENESS. McGraw-Hill, 1994.
MLA (8th ed.) CitationLevitt, Steve. QUALITY IS JUST THE BEGINNING: MANAGING FOR TOTAL RESPONSIVENESS. McGraw-Hill, 1994.
Warning: These citations may not always be 100% accurate.