Levitt, S. (1994). QUALITY IS JUST THE BEGINNING: MANAGING FOR TOTAL RESPONSIVENESS. McGraw-Hill.
Chicagoスタイル(17版)引用形式Levitt, Steve. QUALITY IS JUST THE BEGINNING: MANAGING FOR TOTAL RESPONSIVENESS. McGraw-Hill, 1994.
MLA(8版)引用形式Levitt, Steve. QUALITY IS JUST THE BEGINNING: MANAGING FOR TOTAL RESPONSIVENESS. McGraw-Hill, 1994.
警告: この引用は必ずしも正確ではありません.