Saputra, B. C. S. E. L. (1996). LIMA PILAR (MANAJEMEN MUTU TERPADU/TQM. BINARUPA AKSARA.
Chicago Style (17th ed.) CitationSaputra, Bill CreechAlexander Sindoro; Editor Lyndon. LIMA PILAR (MANAJEMEN MUTU TERPADU/TQM. BINARUPA AKSARA, 1996.
MLA (8th ed.) CitationSaputra, Bill CreechAlexander Sindoro; Editor Lyndon. LIMA PILAR (MANAJEMEN MUTU TERPADU/TQM. BINARUPA AKSARA, 1996.
Warning: These citations may not always be 100% accurate.