Cita APA (7a ed.)

NELSON, C. (1996). TQM and ISO 9000 for Architects and Designers. McGraw-Hill International Book Company.

Cita Chicago Style (17a ed.)

NELSON, Charles. TQM and ISO 9000 for Architects and Designers. McGraw-Hill International Book Company, 1996.

Cita MLA (8a ed.)

NELSON, Charles. TQM and ISO 9000 for Architects and Designers. McGraw-Hill International Book Company, 1996.