WELLINGTON, P. (1989). Kaizen Strategies for Costumer Care (kepedulian pada pelanggan). Interaksara.
Chicago Style (17th ed.) CitationWELLINGTON, Patricia. Kaizen Strategies for Costumer Care (kepedulian Pada Pelanggan). Interaksara, 1989.
MLA (8th ed.) CitationWELLINGTON, Patricia. Kaizen Strategies for Costumer Care (kepedulian Pada Pelanggan). Interaksara, 1989.
Warning: These citations may not always be 100% accurate.