APA (7th ed.) Citation

COOK, S. (1992). Customer Care Excellence: Cara untuk mencapai customer fokus. PPM.

Chicago Style (17th ed.) Citation

COOK, Sarah. Customer Care Excellence: Cara Untuk Mencapai Customer Fokus. PPM, 1992.

MLA (8th ed.) Citation

COOK, Sarah. Customer Care Excellence: Cara Untuk Mencapai Customer Fokus. PPM, 1992.

Warning: These citations may not always be 100% accurate.