TJIPTONO, F. Service Management Mewujudkan Layanan Prima. Andi.
Chicago Style (17th ed.) CitationTJIPTONO, Fandy. Service Management Mewujudkan Layanan Prima. Andi.
MLA (8th ed.) CitationTJIPTONO, Fandy. Service Management Mewujudkan Layanan Prima. Andi.
Warning: These citations may not always be 100% accurate.