LOVELOCK, C. H. Managing Services: Marketing, operations, and human resources. Prentice Hall.
Chicago Style (17th ed.) CitationLOVELOCK, Christopher H. Managing Services: Marketing, Operations, and Human Resources. Prentice Hall.
MLA (8th ed.) CitationLOVELOCK, Christopher H. Managing Services: Marketing, Operations, and Human Resources. Prentice Hall.
Warning: These citations may not always be 100% accurate.