APA (7th ed.) Citation

LOVELOCK, C. H. Managing Services: Marketing, operations, and human resources. Prentice Hall.

Chicago Style (17th ed.) Citation

LOVELOCK, Christopher H. Managing Services: Marketing, Operations, and Human Resources. Prentice Hall.

MLA (8th ed.) Citation

LOVELOCK, Christopher H. Managing Services: Marketing, Operations, and Human Resources. Prentice Hall.

Warning: These citations may not always be 100% accurate.