PEPPARD, J. (1997). The Essence of Business Process Re-Engineering. Penerbit ANDI.
Chicago Style (17th ed.) CitationPEPPARD, Joe. The Essence of Business Process Re-Engineering. Penerbit ANDI, 1997.
MLA (8th ed.) CitationPEPPARD, Joe. The Essence of Business Process Re-Engineering. Penerbit ANDI, 1997.
Warning: These citations may not always be 100% accurate.