The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value

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Main Author: REICHHELD, Frederick F.
Format: TEXT
Published: Harvard Business School Press 1996
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spelling oai:jogjalib.com:310BKE0011812016-08-08 00:00:00Direktorat Perpustakaan Universitas Islam IndonesiaThe Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting ValueREICHHELD, Frederick F.Harvard Business School Press1996TEXT658.4 / Fre / h
institution Universitas Sanata Dharma
collection Perpustakaan Yogyakarta
description
format TEXT
author REICHHELD, Frederick F.
spellingShingle REICHHELD, Frederick F.
The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
author_facet REICHHELD, Frederick F.
author_sort REICHHELD, Frederick F.
title The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
title_short The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
title_full The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
title_fullStr The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
title_full_unstemmed The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
title_sort loyalty effect : the hidden force behind growth, profits, and lasting value
publisher Harvard Business School Press
publishDate 1996
callnumber-raw 658.4 / Fre / h
callnumber-search 658.4 / Fre / h
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