APA (7th ed.) Citation

GRONROOS, C. (1990). Service Management and Marketing: Managing the Moments of Truth in Service Competition. Lexington Books.

Chicago Style (17th ed.) Citation

GRONROOS, Christian. Service Management and Marketing: Managing the Moments of Truth in Service Competition. Lexington Books, 1990.

MLA (8th ed.) Citation

GRONROOS, Christian. Service Management and Marketing: Managing the Moments of Truth in Service Competition. Lexington Books, 1990.

Warning: These citations may not always be 100% accurate.