APA (7th ed.) Citation

HINTON, T. (1994). Customer Focused Quality: What to Do on Monday Morning. Prentice Hall.

Chicago Style (17th ed.) Citation

HINTON, Tom. Customer Focused Quality: What to Do on Monday Morning. Prentice Hall, 1994.

MLA (8th ed.) Citation

HINTON, Tom. Customer Focused Quality: What to Do on Monday Morning. Prentice Hall, 1994.

Warning: These citations may not always be 100% accurate.