APA (7th ed.) Citation

FITZSIMMONS, J. A. (2001). Service Management: Operations, Strategy, and Information Technology, 3th. Ed.

Chicago Style (17th ed.) Citation

FITZSIMMONS, James A. Service Management: Operations, Strategy, and Information Technology, 3th. Ed. 2001.

MLA (8th ed.) Citation

FITZSIMMONS, James A. Service Management: Operations, Strategy, and Information Technology, 3th. Ed. 2001.

Warning: These citations may not always be 100% accurate.