The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability
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2003
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oai:jogjalib.com:310BKE0042312016-08-08 00:00:00Direktorat Perpustakaan Universitas Islam IndonesiaThe Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & ProfitabilityFREELAND, John G.McGraw-Hill2003TEXT658.812 / Joh / m |
institution |
Universitas Sanata Dharma |
collection |
Perpustakaan Yogyakarta |
description |
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format |
TEXT |
author |
FREELAND, John G. |
spellingShingle |
FREELAND, John G. The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability |
author_facet |
FREELAND, John G. |
author_sort |
FREELAND, John G. |
title |
The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability |
title_short |
The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability |
title_full |
The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability |
title_fullStr |
The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability |
title_full_unstemmed |
The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability |
title_sort |
ultimate crm handbook : strategies & concepts for building, enduring, customer, loyalty & profitability |
publisher |
McGraw-Hill |
publishDate |
2003 |
callnumber-raw |
658.812 / Joh / m |
callnumber-search |
658.812 / Joh / m |
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1747910053734645760 |