The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability

Saved in:
Bibliographic Details
Main Author: FREELAND, John G.
Format: TEXT
Published: McGraw-Hill 2003
Tags: Add Tag
No Tags, Be the first to tag this record!
PINJAM
id oai:jogjalib.com:310BKE004231
record_format oai_dc
spelling oai:jogjalib.com:310BKE0042312016-08-08 00:00:00Direktorat Perpustakaan Universitas Islam IndonesiaThe Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & ProfitabilityFREELAND, John G.McGraw-Hill2003TEXT658.812 / Joh / m
institution Universitas Sanata Dharma
collection Perpustakaan Yogyakarta
description
format TEXT
author FREELAND, John G.
spellingShingle FREELAND, John G.
The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability
author_facet FREELAND, John G.
author_sort FREELAND, John G.
title The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability
title_short The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability
title_full The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability
title_fullStr The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability
title_full_unstemmed The Ultimate CRM Handbook : Strategies & Concepts for Building, Enduring, Customer, Loyalty & Profitability
title_sort ultimate crm handbook : strategies & concepts for building, enduring, customer, loyalty & profitability
publisher McGraw-Hill
publishDate 2003
callnumber-raw 658.812 / Joh / m
callnumber-search 658.812 / Joh / m
_version_ 1747910053734645760