TJIPTONO, F. (1996). Manajemen Jasa, ed. 1. Andi.
Chicago Style (17th ed.) CitationTJIPTONO, Fandy. Manajemen Jasa, Ed. 1. Andi, 1996.
MLA (8th ed.) CitationTJIPTONO, Fandy. Manajemen Jasa, Ed. 1. Andi, 1996.
Warning: These citations may not always be 100% accurate.