TJIPTONO, F. (2002). Manajemen Jasa, Ed.2, Cet.3. Andi.
Chicago Style (17th ed.) CitationTJIPTONO, Fandy. Manajemen Jasa, Ed.2, Cet.3. Andi, 2002.
MLA (8th ed.) CitationTJIPTONO, Fandy. Manajemen Jasa, Ed.2, Cet.3. Andi, 2002.
Warning: These citations may not always be 100% accurate.