APA (7th ed.) Citation

BARNES, J. G. (2003). Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan), Ed.1. Andi.

Chicago Style (17th ed.) Citation

BARNES, James G. Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan), Ed.1. Andi, 2003.

MLA (8th ed.) Citation

BARNES, James G. Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan), Ed.1. Andi, 2003.

Warning: These citations may not always be 100% accurate.