APA (7th ed.) Citation

(2006). Managing Quality Customer Service; Pelayanan Yang Berkualitas. Universitas Sanata Dharma.

Chicago Style (17th ed.) Citation

Managing Quality Customer Service; Pelayanan Yang Berkualitas. Universitas Sanata Dharma, 2006.

MLA (8th ed.) Citation

Managing Quality Customer Service; Pelayanan Yang Berkualitas. Universitas Sanata Dharma, 2006.

Warning: These citations may not always be 100% accurate.