PAYNE, A. (1993). The Essence of Service Marketing. Prentice Hall.
Chicago Style (17th ed.) CitationPAYNE, Adrian. The Essence of Service Marketing. Prentice Hall, 1993.
MLA (8th ed.) CitationPAYNE, Adrian. The Essence of Service Marketing. Prentice Hall, 1993.
Warning: These citations may not always be 100% accurate.