APA (7th ed.) Citation

RAO, A. (1996). Total quality management: A cross functional perspective. John Wiley & Sons.

Chicago Style (17th ed.) Citation

RAO, Ashok. Total Quality Management: A Cross Functional Perspective. John Wiley & Sons, 1996.

MLA (8th ed.) Citation

RAO, Ashok. Total Quality Management: A Cross Functional Perspective. John Wiley & Sons, 1996.

Warning: These citations may not always be 100% accurate.